Privacy Statement Summary
We collect information from you when you request a supply of electricity or any other service from us, purchase goods from our showroom, use our website (“cookies” are used ) or contact us or have any business dealings with us for any reason. We also make use of automatic meter reading technology which has the technical capability to record energy consumption readings at intervals of not less than once every half hour and allow profiles of consumption to be plotted accordingly.
We keep information about you to enable us to maintain your supply, manage your account, answer your enquiries or complaints and generally to manage our business relationships with you. We use information collected from our website to personalise your repeat visits to our website and to enable you to use the on-line facilities.
Our on-line payment facility is provided by Paypoint .net Ltd. For more details please click here . Guernsey Electricity does not electronically store, hold, use or process your Credit/Debit card details at any time.
Information is only used for marketing where you have indicated that you have no objection to information being used in that way. You may opt out of receiving marketing material from us at any time. We do not use e-mail for marketing purposes. We do not sell or trade your information to others for marketing purposes. We only disclose information to others where there is a legitimate need for them to know, for example for business or legal reasons or in connection with any service or product supplied to you.
Your personal information is protected by the Data protection (Bailiwick of Guernsey) Law 2001. The law gives you certain rights to see the information that we have about you and if necessary, the right to get any inaccurate information we have about you corrected.