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Customer Information

We've put together some tips on how to reduce the amount of electricity you use to help make savings on your bill and be greener too!

Energy Efficiency »

Find out more about the range of tariffs we offer. From domestic properties through to small and large businesses, there is a tariff to suit you.

Tariffs »

What to do if your lights go out and your sockets fail. Advice on how to check for common problems and what to do next.

Power Failure Help »

Our new, 'Pay As You Go' meters help you to keep track of how much electricity you use. Easy to use, they also feature ‘Friendly’ periods which mean that you will never be left without power.

Pay As You Go »

This section features answers to frequently asked questions about the company and our services. If however, you can't find the information you are looking for here, please contact us and we'll do all we can to help.

FAQs »

Would you like to see how we create the electricity that powers our island? We offer tours of the power station to individuals and groups of all ages and we'd be delighted to show you around!

Tours »


We offer additional services for customers who are vulnerable. If you or anyone you know would benefit from this service, then please get in touch.

Vulnerable Customers »

Here you can apply for a new supply, additional load and/or alterations to your existing supply. You should also apply here if you are considering the connection of private generation from renewable energies such as solar, wind or heat pumps.

Service Application »

At Guernsey Electricity we are committed to reducing our carbon intensity for the benefit of the island. We publish quarterly Green House Gas emission figures as well as data on the importation vs generation of electricity.

Carbon Reporting »