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Frequently Asked Questions

Here you'll find of some of the most frequently asked questions from our customers. If you can't find the answer you are looking for contact us or call us on 01481 200700, we'll be happy to help.

My Account

  • Am I on the right tariff?

    We offer a range of tariffs to suit your lifestyle and to meet your electricity needs from lighting to heating and everything in-between. Please take a look at our tariffs.

    For more information contact our Customer Accounts Team on 01481 200700 or email: customer.accounts@electricity.gg

Email Us

If you can't find the answer you are looking for contact us using the form below or call us on 01481 200700, we'll be happy to help.

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Please note that your questions will remain confidential, and we shall not share your details to anyone.