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Online Services

Using your credit or debit card, you can pay any amount owed to Guernsey Electricity here. You will be transferred to a secure payment area maintained by PayPoint and at no time will Guernsey Electricity store your credit/debit card details.

Pay Online »

You can view your previous electricity statements online using our online statements portal.

My Statements »

Much of Guernsey is now covered by automated meters but we still occasionally need you to read your meter. For your convenience you can submit your readings here.

Meter Reading »

It is important to let us know at least two working days in advance that you are moving in or out of a property. This allows us time to set-up or finalise your account and to arrange a visit to the property if we need to read the meter manually. Please fill out the form below, whether you are a new customer, existing customer or a landlord. If you currently pay your bill by Standing Order, you will need to cancel this directly with your bank. If you are moving into a new property, we will send you a new Standing Order form that relates to your new home once we have the relevant details below. Thank you.

Moving House »

Here you can apply for a new supply, additional load and/or alterations to your existing supply. You should also apply here if you are considering the connection of private generation from renewable energies such as solar, wind or heat pumps.

New Supply Application »

Details about the different sections of your bill and where to find information such as your account number, the tariff your are on and how much electricity you are using.

Understanding Your Statement »