Letters requesting customer information | Guernsey Electricity

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Letters requesting customer information

We will shortly be writing to customers requesting some small changes to payment details such as a change of reference number, setting up new payment instructions and cancelling older payments scheduled that are no longer required.

Along with the letter, customers will receive a mandate form that is already partially completed to be relevant that will simply need signing and returning using the pre-paid envelope to return the form to us. We have also  taken this opportunity to confirm customer details within this.  

If you are concerned or have any queries, please contact a member of our team on customer@electricity.gg or call us on 01481 200700 between 8-30 am and 2 pm Monday to Friday.