During Christmas any customers with prepayment meters will benefit from our additional “friendly times”. During these times, if you run out of credit on your meter, your supply will stay on.
This year’s “friendly times” are as follows:
- Christmas friendly period: Friday 24th December: From 4.30pm until Wednesday 29th at 9am
- New Year friendly period: Friday 31st Dec New Year’s Eve: From 4.30pm until Tuesday 4th January 2022 at 9am
Please note, that this does mean if you don’t top up by the end of the friendly time period top up, your electricity will switch off once the "friendly times" finish at 9am on 29th December 2021 and Tuesday 4th Jan respectively. Any electricicity used that there wasn't credit for will come off the balance of the next top up.
For more information on our friendly times and where you can top-up, click here.