This second stage of the consultation project, which runs from 12th December through to 8th January, involves conducting face to face interviews with members of the public in St Peter Port and at Beau Sejour, who will also watch a short video explaining how electricity is currently consumed and paid for and why this needs to evolve.
There are a number of ways for members of the public to have their say:
- Through an online survey.
- Researchers will be conducting face to face interviews between the 12th and 15th December at a pop-up shop at 37, High Street, St Peter Port
- Drop into Guernsey Electricity’s office at Electricity House, Northside, Vale between the hours of 9am and 5pm, Monday to Friday where someone will be available to talk through the survey.
The initiative follows customer workshops and interviews with on-island stakeholders by an independent market research company, Explain, which is providing feedback and comments that will help towards formulating a proposal on what future electricity bills will look like.
Alan Bates, Guernsey Electricity’s chief executive, said the consultation presents the much-needed chance to gather the necessary information to provide a bill structure that reflects the way that Islanders use energy.
‘Everyone in Guernsey has a stake in how electricity is generated, used and charged, so I would encourage Islanders to participate in the next stage of our consultation; we want to understand everyone’s views.
‘Of course, some customers are not in a position to produce their own electricity and rely on the services of Guernsey Electricity at all times. We are therefore committed to offering a bill structure that takes into account customers’ varying electricity needs and fairly distributes the grid costs across all customers,’ he added.
Results from the two-month consultation will be made public in Spring 2019.