Submitting a meter reading
To help you read your own meter, we have created a handy step-by-step guide as well as video guides below.
Why do I have an estimated statement?
Most of the island is now covered by electricity meters that transmit readings to us automatically, but sometimes the signals may not reach us. This means you may receive an estimated statement which is calculated using your previous usage patterns. If your statement is estimated, it will be clearly marked on the top right hand side of your statement.
If you have received an estimated statement, to ensure you are only paying for the consumption you've used, please submit your reading(s) in the form below.
Should you require a new statement, please submit readings for all meters on the estimated statement. Please note: If we do not receive readings for all meters that are shown on your statement, we will be unable to produce an up to date statement for you.
If your meter is white or cream, watch this video to learn how to take a reading from it.
If your meter is black, watch this video to learn how to take a reading from it.
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Please complete for Each Meter you have.
If you moving out of a property, please do not use this form. Please email mh@electricity.gg including your full name, customer number and the address of the property that you are moving out of.
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