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Moving House

If you have not already done so, it is important to inform us when you move in or out of a property or when someone else takes over the responsibility for the electricity supply to a property.

This needs to be done whether you are an existing customer, a new customer or a landlord.

We require at least 2 working days-notice prior to the date of the move. This allows us time to set up the account and to arrange a visit to the property if we need to read the meter manually. Please note: If we do not receive confirmation of the incoming customer and a new account is not set up in time, the supply will be disconnected.

If you are a brand new customer, we will send you a standing order form that relates to your new home once we have received the relevant details below.



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