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FAQs

Looking for help?

We've answered some of our customers' most common questions. If you can't find what you're looking for our contact details are below

Read our frequently asked questions here
Get in touch
You can call or email each of our various departments using the details here
Department Contact number Email
Customer Service 01481 200700 customer@electricity.gg 
Moving House 01481 200700 mh@electricity.gg
Heating Solutions & Sales 01481 200749 energy.sales@electricity.gg 
New Connections 01481 241915 new.connections@electricity.gg
Electricians & Plumbers 01481 241984 contracting@electricity.gg 
Electrical Inspections 01481 200728 Inspectors@electricity.gg 
Retail Shop 01481 200789 shop@electricity.gg
Streetlights 2007000 street.lighting@electricity.gg
Media Enquiries: Ian Le Moigne 07781 162126 ian@ilm.agency 

 

Find Us
Where are we?

Address :
Electricity House, Northside, Vale, Guernsey GY1 3AD
What3words location daytime.army.mediate

Opening times are as follows:
Shop: 9.00am - 5.00pm (Monday - Saturday)
Customer Services: 8.30am - 5.00pm (Monday - Friday)
Reception: 9.00am - 5.00pm (Monday - Friday)

Contact Us
Please do not use this form to notify us that you are moving home as we will need more details from you to process this. Instead, please complete the house move form in the 'my account' section.