Electricity prices will change from 1st July 2026.
Find out more
Customer Hub
Ways To Pay
Pay Online
Pay by Phone
Pay as You Go
Standing Order
Bank Transfer
Pay at the Post Office
Pay by Cheque
Tariffs
Electricity Prices
Talking Tariffs
Power Outages
Customer Financial Support
Powering Life For Less
Energy Calculator
Support Organisations
Support Information
Meter Reading
Submit Meter Reading
How to Read Your Meter
Moving House
Let us know
Moving Home Support
Billing
Switch to E-Billing
How to read your statement
Help with your bill
Cost Calculators
Book a Service
Additional Load Application Service
Click Before You Dig
Electrician or Plumber
Electric Heating
Home Energy Saving Audit
About
News & Blog
Our Company
Company Information
Electricity Strategy
Electricity Supply
Where our electricity comes from
Delivering the Energy Transition
The electric future
Off-Peak Usage
Careers
Office
Trades
Engineering
Apprenticeships
Cyber Security
Electricians & Plumbers
Book Online
Find out more
Electric car chargers
Electric Heating
Battery Storage
New Connection
Help
Help & FAQs
Social Media Updates
FAQs
Pay Online
Help with your electricity bills
Moving House
Submit a Meter Reading
Contact Us
TOPICS
Heating
My Account
Emergencies
Payments & Billing
Sustainable
GEL Services
New tariffs
Shop
Contact
My Electricity
Search
My Electricity
How can we help you?
Search
Quick Links
Contact us
Moving House
What should you do if you have no electricity?
Click Before You Dig
Switch to E-billing
Download Standing Order Form
Home
All FAQs
{{c.Name}}
{{query == '' && catId == 0 ? 'Popular Questions' : 'Your Results'}}
{{faq.Title}}
