Due to technical updates, on 30th June, customers will be unable to submit a meter reading online.

Please submit your reading before or after this date.

my account

Submitting a meter reading

Your meter readings tell us how much electricity you're using. This makes sure you only pay for the electricity you actually use – no more and no less. Please submit your readings on this page.
Submit Reading
Read your meter

To help you read your own meter, we have created a handy step-by-step guide as well as video guides below.


Read the guide here

Why do I have an estimated statement?

Most of the island is now covered by electricity meters that transmit readings to us automatically, but sometimes the signals may not reach us. This means you may receive an estimated statement which is calculated using your previous usage patterns. If your statement is estimated, it will be clearly marked on the top right hand side of your statement.  

If you have received an estimated statement, to ensure you are only paying for the consumption you've used, please submit your reading(s) in the form below.

Should you require a new statement, please submit readings for all meters on the estimated statement. Please note: If we do not receive readings for all meters that are shown on your statement, we will be unable to produce an up to date statement for you.

White meter

If your meter is white or cream, watch this video to learn how to take a reading from it.

Black meter

If your meter is black, watch this video to learn how to take a reading from it.

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Enter Meter Reading Details

If you moving out of a property, please do not use this form. Please email mh@electricity.gg  including your full name, customer number and the address of the property that you are moving out of.




Tariff: {{model.ReadingType}}
Customer No: {{model.CustomerReference}}
Meter No: {{model.MeterNumber}}




Thanks for submitting your meter reading online!