Due to technical updates, on 30th June, customers will be unable to submit a meter reading online.
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We offer a range of tariffs to suit your lifestyle and to meet your electricity needs from lighting to heating and everything in-between. Please take a look at our tariffs for more information.
Lighting and power
Many customers use the Super Economy 12 Tariff which is made up of 12 hours low-rate electricity.
This exclusive tariff is available 24/7 for those whose primary heating choice is electric
Air source heat pump
For this sustainable heating solution, there is an exclusive Heat Pump tariff available
For more information contact our Customer Accounts Team on 01481 200700 or email the team here
This is at the top right of your statement and starts with ‘CUS’ for example CUS1234567. You’ll need to have this to hand if you talk to our team about your account, submitting a meter reading or to make a payment.
If you cannot find your customer number then please call 01481 200700 or email: firstname.lastname@example.org
Receiving electricity bills by email is a more convenient way to check your bills while also playing a part to significantly reduce the amount of paper required to send out printed bills.
If ever you need a printed bill sent by post, we are more than happy to provide one. Please just give us a call on 01481 200700.