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Most of the island is now covered by electricity meters that transmit readings to us automatically, but sometimes the signals may not reach us. This means you may receive an estimated statement which is calculated using your previous usage patterns. If your statement is estimated, it will be clearly marked on the top right hand side of your statement.
If you have received an estimated statement, to ensure you are only paying for the consumption you've used, please submit your reading(s) in the form below.
To help you read your own meter, we have created a handy step-by-step guide as well as video guides below.
If your meter is white or cream, watch this video to learn how to take a reading from it.
If your meter is black, watch this video to learn how to take a reading from it.
If you moving out of a property, please do not use this form. Please email mh@electricity.gg including your full name, customer number and the address of the property that you are moving out of.
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