Ways To Pay Your Bill

Standing Order

For hassle-free regular payments, set up a standing order either directly with your bank or on your online banking. This will automatically transfer an agreed amount from your account to ours each month and will also incur a 2% discount on your quarterly bill.

Alternatively, we can send you a standing order form by post or scroll down to the bottom of this page to download a standing order form. 

IMPORTANT

To receive the 2% benefit, you must inform us when setting up the standing order directly with your bank. Failure to do so will result in the exclusion of the discount.

Please note, you'll need to quote the 'IS/Payment Reference' and our bank details. 

Sort Code: 20-35-32

Account Number: 10999776

Account Name: Guernsey Electricity Limited

Reference: Please use the reference starting "IS" which can be found in the top-right hand side of your bill, for example, IS12345678. This ensures we can link your payment to your electricity account. 

Pay via bank transfer

Electricity Bill (IS)

To pay your bill for your electricity supply, you can also make a transfer from your bank account to ours.

Sort Code: 20-35-32

Account Number: 10999776

Account Name: Guernsey Electricity Limited

Reference: Please use the reference starting "IS" which can be found in the top-right hand side of your bill, for example, IS12345678. This ensures we can link your payment to your electricity account. 

IMPORTANT

If you are paying a bill with the reference "EP", this is for electrical and plumbing work and should not be paid to the above account.

Electrician and Plumber Invoice (EP)

Bank: Barclays Bank Plc, St Peter Port, Guernsey

Sort Code: 20-35-32

Account Name: GEL ELEC PLUM

Account Number:13466310

Reference: Please include the reference beginning "EP"

Pay online

You can make payments like these even if you have a standing order.

There are months when you might use a little more energy than usual, and your standing order will not cover those extra costs. In this case, a one-off payment can get your balance back on track.

Pay Online

By Phone

You can make a payment anytime, 24/7, through our secure automated payment line.

We accept Visa, Delta, Electron, JCB, Mastercard, Eurocard, Maestro, and Solo.

Simply call 01481 200700 to make a payment. Please quote the reference starting "IS" which can be found in the top-right hand side of your bill, for example, IS12345678. This ensures we can link your payment to your electricity account. 

Guernsey Electricity reception

If you’d prefer to settle your bill in person, feel free to visit our reception, where our team will be happy to assist you.

We’re open Monday to Friday, 9:00am to 5:00pm.

Please note: We don’t accept cash payments, but our team can guide you through using our self-serve payment terminal available in the reception.

Pay at the post office 

Pay your bill at all Guernsey Post outlets with a copy of your statement. Payments can be made by cash, cheque, debit, or credit card (credit card payments will incur an additional charge). Please ensure you present a copy of your statement to verify the payment.

Pay by cheque

To send us a cheque, just write your Guernsey Electricity account number and address on the back, and make it out to Guernsey Electricity Ltd.

Our Freepost address is: Guernsey Electricity, FREEPOST, Guernsey, GY1 5SS

Direct Debit 

If you would like to set up a direct debit, please contact us on 01481 200700.